Terms of service

Terms of Service

Last Updated: 10 May 2026

Welcome to Ropera Collective (“we,” “our,” “us”). These Terms of Service (“Terms”) govern your access to and use of our website, products, and services.

By accessing our website or purchasing from us, you agree to be bound by these Terms. If you do not agree, please refrain from using our website or services.

1. Eligibility & Acceptance of Terms

By using this website, you confirm that:

  • You are at least 18 years old, or using the website under parental/guardian supervision.
  • The information provided by you is accurate and complete.
  • You will use this website only for lawful purposes.

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion if these Terms are violated.

2. Account Terms

You may choose to create an account to access certain features of our website.

You agree to:

  • Provide accurate, current, and complete information
  • Maintain the confidentiality of your account credentials
  • Accept responsibility for activities under your account

We are not responsible for losses resulting from unauthorized access caused by failure to secure account information.

We reserve the right to suspend or terminate accounts involved in fraudulent, abusive, or unlawful activity.

3. Products & Product Descriptions

We strive to ensure that product descriptions, pricing, sizing, colors, and images are accurate.

However:

  • Actual colors may vary due to device screen settings
  • Minor differences in print placement or finish may occur
  • Slight variations may exist due to manufacturing or fulfillment processes

As some products may be made-to-order, minor production variations are normal and do not qualify as defects.

We reserve the right to modify or discontinue products without prior notice.

4. Pricing & Payment

All prices displayed on our website are listed in Indian Rupees (INR) unless otherwise stated.

We reserve the right to:

  • Change product prices at any time
  • Modify discounts or promotional offers
  • Correct pricing errors

Accepted payment methods may include:

  • UPI
  • Credit/Debit Cards
  • Net Banking
  • Wallets
  • Cash on Delivery (if applicable)

Payment must be successfully completed before order processing begins.

For Cash on Delivery (COD) orders, we reserve the right to confirm orders before dispatch.

5. Order Acceptance & Cancellation

Placing an order does not guarantee acceptance.

We reserve the right to:

  • Refuse or cancel orders
  • Limit quantities purchased
  • Reject suspicious or fraudulent transactions
  • Cancel orders due to inventory, pricing, or technical issues

If your order is canceled after payment, a refund will be initiated to the original payment method.

We may contact you for additional verification before processing certain orders.

6. Shipping & Delivery

We aim to process and dispatch orders within 2-5 business days.

Estimated delivery timelines are provided for convenience only and may vary due to:

  • Courier delays
  • Weather disruptions
  • Public holidays
  • Regional delivery constraints
  • Operational or logistical issues

We are not liable for delays caused by third-party shipping providers.

Customers are responsible for providing accurate shipping details. Incorrect addresses may result in delivery delays or failed shipments.

7. Returns, Exchanges & Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

Please review our policy for details regarding:

  • Return eligibility
  • Exchange requests
  • Damaged or defective items
  • Refund timelines
  • Non-returnable items

By placing an order, you acknowledge and agree to our Return & Refund Policy.

8. Prohibited Uses

You agree not to use our website or services:

  • For unlawful or fraudulent purposes
  • To violate any local, national, or international law
  • To infringe intellectual property rights
  • To distribute malicious software or harmful code
  • To interfere with website security or functionality
  • To impersonate another person or entity
  • To submit false or misleading information

We reserve the right to terminate access for users engaged in prohibited conduct.

9. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Brand names
  • Product images
  • Graphics
  • Website design
  • Text
  • Product designs

is owned by or licensed to Ropera Collective and protected under applicable intellectual property laws.

Unauthorized copying, reproduction, resale, or commercial use is prohibited without written permission.

10. Third-Party Services

We may use trusted third-party providers for:

  • Payments
  • Shipping
  • Analytics
  • Marketing
  • Website functionality

Your use of such services may also be governed by their respective terms and privacy policies.

We are not responsible for the actions or policies of third-party platforms or service providers.

11. Limitation of Liability

To the fullest extent permitted by law, Ropera Collective, its directors, employees, affiliates, or partners shall not be liable for:

  • Indirect damages
  • Incidental losses
  • Consequential damages
  • Loss of profits
  • Delivery delays
  • Service interruptions
  • Technical errors

Our total liability for any claim relating to a purchase shall not exceed the amount paid for the relevant order.

Nothing in these Terms excludes liability where prohibited by applicable law.

12. Disclaimer

Products and services are provided on an “as available” and “as is” basis.

We do not guarantee:

  • Uninterrupted website availability
  • Error-free service
  • Complete accuracy of all content

We reserve the right to update or modify website content at any time.

13. Indemnification

You agree to indemnify and hold harmless Ropera Collective, its affiliates, directors, employees, and partners from any claims, liabilities, damages, expenses, or legal fees arising from:

  • Violation of these Terms
  • Misuse of the website
  • Breach of applicable law

14. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in [CITY, STATE, INDIA].

15. Changes to Terms

We reserve the right to update, revise, or replace these Terms at any time.

Updated versions will be posted on this page with the revised effective date.

Continued use of the website after changes constitutes acceptance of the updated Terms.

16. Contact Information

If you have any questions regarding these Terms, please contact us:

Ropera Collective
Email: [EMAIL ADDRESS]